How To Create a Secure E-Commerce Experience

Kaila Thomas
2 min readJun 21, 2021

So you wanna open an E-commerce shop. Cool 😎

But don’t think you can just add a bunch of products and that’s it. People will buy 🛍

No, no, no, I’ve seen it many times a drop-ship store pops up, you promote but your reach remains limited to your personal circle.

The problem, there’s no context to your business for outsiders. The biggest thing people need before they buy from you is to feel safe and secure 🔐 How do people know you’re not some fly-by-night scammer?

Photo by Mohammad Metri on Unsplash

The best way to make potential customers feel secure is to share details about you and your business🕵️‍♀️ You need to include core web pages (Home, About, Contact) What do you offer and why I should shop with you can be answered on the home page. Who are you and what’s your reason behind this venture can be answered on your about page. Who can I talk to and how can I get help can be answered on the contact page.

My girl over Pretty Moments Boutique does a great job covering all bases. Shameless plug I also designed her site.

So before you even go into build mode take the time to carefully plan 💡 your website content. I have a tool coming out for that as well.

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Kaila Thomas

I’m a Brand + Web Designer helping #mompreneurs elevate their brand through thoughtful design so they feel confident growing their businesses.